goldenpanda652
December 19, 2022
"Repair for My Earring"
Sadly, the back of my earring popped off, but Toolally fixed it up real quick.
CoreyBrooks
December 10, 2022
"Treat Your Ears Right"
I'm a big fan of this brand! Their support team is absolutely top-notch! Not only do they provide amazing original earrings, but they also handle repairs and replacements. I'm totally crazy about Toolally!
ConnorGregory
November 15, 2022
"Top-notch support from the team"
I just bought 2 pairs of pebble earrings on sale, and one of them showed up with a line through the middle of the pebble. I reached out to Customer Services, specifically Abigail, and in just 3 days, I received a replacement earring. No fuss whatsoever! I'm really impressed with Abigail's quick response and I'm loving the earrings.
SheilaBurton
November 15, 2022
"Fantastic earrings and excellent support"
These earrings are just wonderful; I've got a few pairs and I feel lucky to have them. They're crafted beautifully, light as a feather, and really enhance any look. The support team is top-notch. I had to get one pair fixed recently, and they were incredibly helpful, getting it sorted out in no time. I'm a very satisfied customer - much appreciated!
FelixMatthews
October 14, 2022
"Amazing support from the team"
I had a great experience with the customer service when I needed to get a replacement for a lost earring. Abigail was incredibly helpful and even included a lovely thank you card that was personalized with my package.
JimmyMitchelle
August 07, 2022
"Lovely Appearance but Poor Quality"
These earrings are really nice to look at and quite light, but they've given me a reaction on my earlobes, which is a first for me, even with the most inexpensive earrings. I can't tell if it's the material or maybe how they were kept, but something feels off.
If they're asking £55 for a pair, they ought to sort this out.
"Fantastic support from the team"
Fantastic support from the team. One of my beloved Toolally earrings had its back come off, so I reached out to them about the issue and sent it back for fixing. It was back in my hands in just a week, all sorted. Couldn't be happier.
beautifulmouse465
July 26, 2022
"Top-notch service and products"
The customer support from this company and their focus on detail is just outstanding. I can't give them a higher rating. The selection of products and their prices are also top-tier. Five stars from me!
bluegoose641
July 23, 2022
"Absolutely Impressed!"
I’m thrilled to wholeheartedly endorse Toolalley. From buying items to needing a repair now and then, they deliver an exceptionally professional experience. Their customer support is top-notch, big shout out to the wonderful Abigail! I get tons of compliments on my Toolalley earrings, for sure a fantastic way to stand out at 71!
ticklishleopard189
July 22, 2022
"Awesome earring repair!"
I stepped on my earring and it needed fixing. The service was super quick and really personal, and now the earrings look brand new! I just adore working with Toolally!
crazygorilla123
July 14, 2022
"fantastic earrings..."
If you're looking to get some compliments, these stunning earrings are super lightweight and crafted beautifully. Check out Toolally for excellent service and friendly folks, not some huge corporation.
"Fantastic tailored service experience"
What an amazing company! I got a pair of earrings that required some tweaks to fit my face shape. They jumped right in to assist me and came up with a fix for my issue. Now, my new earrings are being crafted super quickly and are on their way. Wow, they really exceeded my expectations - just brilliant!
redleopard812
March 24, 2022
"What a breath of fresh air with this company..."
It's such a breath of fresh air to work with a company that genuinely cares. Their customer service was top-notch, always quick to respond to questions, and they went above and beyond. The product is stunning, nicely wrapped, and arrived super fast—couldn't have asked for better. I got it as a present for a devoted toolally enthusiast and I'm really impressed. Thanks a bunch!
beautifulrabbit194
March 10, 2022
"Exceptional Quality and Customer Care"
I've got a bunch of Toolally earrings—totally adore the vibrant and striking designs. I've been collecting them for a few years now and never faced any issues until my most recent order. I snagged them about two months back during a sale, and they were the last ones available since this brand won't be stocked anymore. Even though I kept them safely with my other pieces, I was shocked to find that the gold plating had come off one of the earrings. Abigail from Toolally suggested I send them back for repairs. They returned to me super fast, looking as good as new and without any cost. Their customer service is truly outstanding and unmatched. I won’t think twice about buying directly from Toolally again.
"User-friendly site, super helpful team & unique earrings"
Dealing with this company is a real pleasure. The website is easy to navigate and the staff are super friendly. These earrings are a joy to wear since they’re lightweight and have some really unique designs. Absolutely fabulous!